Accessibility

Our commitment

Home Pride Restoration & Cleaning wants this website to work for everyone — including customers using screen readers, keyboard navigation, voice control, or other assistive technology. We treat accessibility as part of doing good work, not a checkbox.

Standard we follow

We target WCAG 2.1 Level AA — the same standard most government and large-business websites use. It covers things like:

• Text that's large enough and high-enough contrast to read
• Every interactive element reachable with a keyboard alone
• Meaningful alt text on images so screen readers can describe them
• A clear page structure with proper headings
• Form fields that announce themselves correctly to assistive tech

What we do to maintain it

We check for accessibility regressions when we make changes to the site. That includes:

• Automated checks during development (axe-core)
• Manual keyboard-navigation testing on the pages we care most about — homepage, contact, service pages, FAQ
• Color-contrast checks against the brand palette
• Quarterly reviews of new content for accessibility issues

Known limitations

We try to be honest about where we fall short:

• Some videos embedded from social platforms may lack captions. If you need a transcript of a specific video, call or email us and we'll help.
• Older PDF documents on the site may not be fully tagged for screen readers. We're updating them as we go — contact us for an accessible version of any document.
• Third-party tools (like the embedded Google Map) follow their providers' accessibility behavior, which we don't control.

Report a problem

If you hit an accessibility barrier on our site — or just want to give feedback — please reach out:

• Phone: (208) 604-4411
• Email: info@homepriderestoration.com
• Office: 4530 S 45th E, Idaho Falls, ID 83406
• Or use our contact form

We aim to respond within two business days. If something is blocking you from getting help you need, please call — phone is the fastest way to reach us.

Formal complaints

If you're not satisfied with how we respond, you have other options:

• File a complaint with the U.S. Department of Justice (ADA-related issues)
• Contact your state's disability-rights organization
• Reach out to the Web Accessibility Initiative at the W3C

Last reviewed: May 22, 2026. This statement applies to the homepriderestoration.com website. We update it when our practices change.